We want you to be satisfied with your purchase. If you are not completely happy with an item, you may be eligible to request a return or refund under the conditions below.
Return Period
Return requests should generally be submitted within 30 days after the order has been delivered.
Items must be returned in unused and resalable condition, with original packaging, accessories, tags, and other included materials where applicable.
Items That Cannot Be Returned
Certain products may not be eligible for return, including:
- Personalized or customized products
- Made-to-order items
- Digital products
- Gift cards
- Final-sale items
- Products that have been used, altered, washed, or damaged after delivery
Damaged or Incorrect Items
If you receive an incorrect, defective, or damaged product, please contact us as soon as possible with relevant order information and photos when appropriate. We will review the situation and determine the appropriate solution.
Refunds
Once an approved return has been received and inspected, the refund will be processed to the original payment method.
The time required for the refund to appear may vary depending on your payment provider or financial institution.
Return Shipping
Unless the return is caused by an incorrect, defective, or damaged item, return shipping costs may be the responsibility of the customer.
We reserve the right to decline returns that do not meet the conditions described in this policy.