We work to process and deliver orders as efficiently as possible. The information below provides general guidance regarding order processing and shipping.
Order Processing
Most orders are prepared for shipment within approximately 1–3 business days after payment has been successfully confirmed.
Orders placed during weekends, holidays, promotional periods, or periods of unusually high demand may require additional processing time.
Estimated Delivery Times
Typical delivery estimates are:
- Standard Shipping: approximately 5–14 business days
- Express Shipping: approximately 2–7 business days
- International Shipping: approximately 7–21 business days
Delivery times are estimates and are not guaranteed.
Tracking
When tracking information is available, it may be provided after the order has been shipped.
Tracking information may take some time to update after the package enters the carrier's system.
Shipping Address
Customers are responsible for providing complete and accurate shipping information at checkout.
We may not be responsible for delays, additional costs, or failed delivery caused by an incorrect or incomplete address.
Delays
Delivery may be affected by circumstances outside our control, including severe weather, transportation disruptions, customs processing, carrier delays, holidays, or other unexpected events.
International Orders
International shipments may be subject to customs duties, taxes, brokerage charges, or other fees imposed by the destination country.
Any applicable customs-related charges are generally the responsibility of the recipient.
Lost or Damaged Packages
If your package appears to be lost, significantly delayed, or damaged during transit, please contact us with your order details so the situation can be reviewed.